منتجات استهلاكية
Bose S1 Pro and S1 Pro+ System Battery Packs recalled due to fire and burn hazards
Summary
| Type | Consumer product recall |
|---|---|
| Product | Bose S1 Pro and S1 Pro+ System Battery Packs |
| Issue | Consumer products - Fire hazard Consumer products - Burn hazard |
| What to do | Immediately remove and stop using the recalled battery packs and contact Bose Corporation to arrange for a replacement battery pack. |
| Brand(s) | Bose |
| Last updated | 2026-11-05 |
Images
Affected products
This recall involves Bose S1 Pro and S1 Pro+ System Battery Packs. The affected battery packs are lithium-ion rechargeable battery packs that are designed for exclusive use in Bose S1 Pro Portable Bluetooth Speaker System and S1 Pro+ Portable Bluetooth Speaker System.
The following products are affected:
Consumers can determine if they have an affected battery pack by checking if the battery pack serial numbers begin with any of the following six-digit sequences:
- 083723
- 078352
- 084105
- 078591
- 078592
- 084106
- 086409
Issue
The continued operation of the affected battery packs as they age exposes the lithium-ion cells to potentially damaging operating conditions, posing potential fire and burn hazards.
As of October 5, 2026, the company has received no reports of incident or injury in Canada. The company has received 7 reports of incidents globally and no report of injuries.
What you should do
Consumers should immediately remove and stop using the recalled battery packs and contact Bose Corporation to arrange for a replacement battery pack.
For more information, consumers can contact Bose Corporation by telephone at 1-800-869-2114, from 9 am to 9 pm Eastern Time, Monday to Friday and from 9 am to 7 pm Eastern Time on Saturday or visit the company website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bose Corporation.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Background
Number Sold
The company reported that 35,399 units of the affected products were sold in Canada and 634,759 were sold in United States.
Time Period Sold
The affected products were sold from April 2020 to May 2024 for the S1 Pro System Battery Packs and from June 2025 to July 2026 for the S1 Pro+ System Battery Packs.
Place of Origin
Manufactured in China
Details
| Original published date | 2026-11-05 |
|---|---|
| Alert / recall type | Consumer product recall |
| Category | Consumer products - Other |
| Companies | Manufacturer TWS Technology (Guangzhou) Ltd Guangzhou, Guangdong China
Importer Bose Corporation Framingham, Massachusetts United States of America |
| Published by | Health Canada |
| Audience | General public |
| Recall date | 2026-10-22 |
| Identification number | RA-82795 |
Source: Government of Canada, Recalls and safety alerts – https://recalls-rappels.canada.ca/en/alert-recall/bose-s1-pro-and-s1-pro-system-battery-packs-recalled-due-fire-and-burn-hazards