أجهزة طبية
Philips Allura Xper Systems
Summary
| Type | Health product recall |
|---|---|
| Product | Philips Allura Xper Systems |
| Issue | Medical devices - Performance |
| What to do | Contact the manufacturer if you require additional information. |
| Audience | Healthcare |
| Brand(s) | PHILIPS MEDICAL SYSTEMS NEDERLAND |
| Last updated | 2026-10-14 |
Affected products
Affected products |
Lot or serial number |
Model or catalogue number |
|---|---|---|
Allura Xper FD10 |
Not applicable. |
ALLURA XPER FD10 |
Allura Xper FD10 |
Not applicable. |
001443 |
Allura Xper FD10 (Product Of AlluraClarity Family) |
Not applicable. |
722026 |
Allura Xper FD20 (Product Of AlluraClarity Family) |
Not applicable. |
722028 |
Allura Xper FD20/10 (Product Of AlluraClarity Family) |
Not applicable. |
722029 |
Allura Xper FD20/15 |
Not applicable. |
722058 |
Allura Xper FD20 OR Table (Product Of AlluraClarity Family) |
Not applicable. |
722035 |
Allura Xper FD20/20 (Product Of AlluraClarity Family) |
Not applicable. |
722038 |
Allura Xper FD10/10 (Product Of AlluraClarity Family) |
Not applicable. |
722027 |
Issue
Philips has identified a software issue that may cause the Flexvision software application to become unresponsive during clinical use. When this occurs, the FlexVision monitor may either:
• turn blank and no longer display live images or other information shown on the FlexVision monitor; or
• freeze on the last displayed screen and no longer update live images or other information shown on the flexvision monitor.
A cold system restart is required to restore normal FlexVision display functionality.
Details
| Original published date | 2026-10-14 |
|---|---|
| Alert / recall type | Health product recall |
| Category | Health products - Medical devices - Radiology |
| Companies | Philips Medical Systems Nederland B.V. Veenpluis 6, Best, Netherlands, 5684 PC |
| Published by | Health Canada |
| Audience | Healthcare |
| Recall class | Type II |
| Recall date | 2026-10-09 |
| Identification number | RA-82780 |
Source: Government of Canada, Recalls and safety alerts – https://recalls-rappels.canada.ca/en/alert-recall/philips-allura-xper-systems-0